🔒 Digital Product Policy
All products sold on LEWCode are non-tangible, digital downloads. Once a product is purchased and the download initiated, we cannot offer a return, exchange, or refund unless the product is proven to be:
- Defective or unusable (e.g., file corruption, broken code structure)
- Misrepresented (e.g., major functionality not matching the product description)
- Not delivered (e.g., you did not receive your download link or access)
✅ Eligible Refund Cases
You may request a refund under the following conditions:
- Within 7 days of purchase
- You have not downloaded the product more than once
- You provide clear documentation or screenshots of the issue
We reserve the right to deny any refund request that does not meet these conditions or if misuse, redistribution, or attempted reselling is detected.
❌ Non-Refundable Circumstances
Refunds will not be granted for:
- Buyer’s remorse or “change of mind”
- Lack of technical knowledge to implement the product
- Incompatibility with third-party software or themes not specified in the product description
- Issues related to custom modifications or third-party interference
🔧 Support Before Refund
We strongly encourage all users to contact our technical support before requesting a refund. In many cases, integration issues or configuration problems can be resolved quickly with our assistance.
🕒 Processing Time
If approved, your refund will be processed within 5–7 business days to your original payment method. We do not charge refund fees.
📝 Final Note
By purchasing any product from LEWCode, you agree to this Refund and Returns Policy. We appreciate your trust and strive to ensure our products meet the highest standards of performance and clarity.